About the Job

The Intern, Digital Technical Operations works with the Digital Lab Innovation and Digital Service Solution teams and is a creative and cross-functional team member. The Intern supports key initiatives across the Client Services and Laboratory Operations network focused on digitization, automated workflows, integrated systems, and predictive insights. The incumbent works in establishing best practices to ensure that the introduction of new or modified workflows are robust, efficient, and cost-effective. The Intern works with a regulated laboratory and gains exposure to process improvement, global production operations and supporting core business functions throughout the build and implementation of new or improved technology offerings.

The FMI Internship Program is offered to students currently registered in a degree program. It is a 10–12-week summer commitment, full time of 40 hours/week. Interns will gain a greater understanding of FMI through challenging project-based work, Lunch & Learns with leaders, and the chance to connect with all employees by attending many other company-wide events and forums.

Foundation Medicine is unable to consider candidates that will require visa sponsorship now, or in the future, for this specific role.

Key Responsibilities

• Participate in cross-team projects supporting enhancements to existing and newly developed workflows.
• Create and draft documents including presentations, memos, and spreadsheets.
• Develop and maintain project schedules with stakeholders
• Prioritize and manage multiple deliverables and special projects.
• Manage short term duration projects as assigned.
• Compile and publish weekly project status reports for leadership and project sponsors, project teams and other key project stakeholders.
• Maintain point-of-contact availability for meetings on department projects and programs, and present to stakeholders on project status.
• Collaborate and problem solve cross-functionally.
• Other duties pertinent to the digitals as assigned.

Qualifications

Basic Qualifications

• Rising junior or senior pursuing a bachelor’s degree in healthcare, life sciences, computer science or management

Preferred Qualifications

• Experience with and working knowledge of office support software, including the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with Smartsheet, Confluence, Slack
• Demonstrated ability to function independently with deadline and resource constraints
• Demonstrated success in projects involving detail, multiple tasks, and short-notice deadlines with daily reprioritization of work
• Working knowledge of the following regulations: FDA, ISO, CLIA and CAP
• Ability to juggle competing priorities
• Capability of working independently under fast-paced and changing conditions
• Strong foundational project management skills and principles, including scope, schedule, resource, and risk management
• Excellent verbal and written communication skills
• Understanding of HIPAA and importance of patient data privacy
• Commitment to reflect FMI’s values: Patients, Passion, Innovation and Collaboration

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