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Automation Engineer

Cambridge | Massachusetts | United States

** Shift Hours are 9AM-5PM EST Sunday-Thursday **

ABOUT FOUNDATION MEDICINE:

Foundation Medicine began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives. 

ABOUT THE JOB:

The Automation Engineer is part of the Process Engineering and Laboratory Automation team responsible for developing, deploying, and maintaining automated laboratory systems supporting the clinical assays that will power the future of oncology testing at Foundation Medicine. The scientists and engineers in the group collaborate with project and cross-functional teams in a matrixed organization to continuously improve the efficiency and effectiveness of new products and laboratory processing workflows, as well as implementing automated laboratory systems supporting our Next- Generation Sequencing based diagnostic assays.

The Automation Engineer ensures productivity in our Automated Clinical Laboratory.  This role is responsible for continuous development and support of laboratory automation in a complex and rapidly evolving space.  The set of instrumentation at our disposal includes but is not limited to liquid handlers, robotic manipulators, bulk reagent dispensers and microplate readers. This person works closely with end users to ensure that the introduction of new or modified automated protocols has as few unforeseen complications as possible.   This Automation Engineer also performs routine maintenance as necessary and acts as the primary liaison between Foundation Medicine and support engineers from third-party vendors.

Key Responsibilities:

  • Provide on-site technical support of automated sample prep platforms with off-hours remote support on a rotating on-call basis.
  • Perform routine preventative maintenance on automated instrumentation as well as coordinate service visits from third-party support engineers as needed.
  • Enhance existing and develop new automated workflows.
  • Lead maintenance, metrology and calibration efforts for the laboratory, including planned and unplanned maintenance.
  • Install, test and control new versions of automated protocols on applicable instrumentation across labs and across sites as necessary.
  • Provide training and documentation for new or modified workflows to end users.
  • Author technical documents: SOPs, Work Instructions, IQs, OQs, Change Controls.
  • Perform qualification activities on lab automation instruments.
  • Participate in deployment activities to roll out new instrumentation and processes to clinical laboratories.
  • Collect, collate and report on data pertaining to platform reliability and instrument downtime. Monitor instrument performance and suggest efficiency improvements.
  • Perform the above responsibilities during normal assigned working hours with flexibility to work evening and/or weekend hours as needed based on vagaries in lab schedule and end-user demands.
  • Other duties as periodically assigned.

QUALIFICATIONS:

Basic Qualifications:

  • B.S. or B.A. in the Life Sciences, Bioengineering, Biotechnology, Engineering, or related disciplines.
  • 2 years of experience working with automated laboratory systems (software and/or hardware) in a pharmaceutical, biotechnology, engineering, field service, or diagnostic laboratory setting.

Preferred Qualifications:

  • 5+ years of experience working with automated laboratory systems (software and hardware) in a pharmaceutical, biotechnology, engineering, field service, or diagnostic laboratory setting, primarily with high-throughput laboratory instrumentation.
  • Experience with robotic liquid handlers, lab automation and/or instrumentation (especially from Hamilton, Agilent Technologies, or Beckman Coulter).  Experience with automated equipment in bioprocess, fabrication, manufacturing or other industries with high quality standards is also acceptable.
  • Technical Support and/or Customer Service experience with the associated patience, courtesy and diplomacy.
  • Knowledge of safety protocols in workshop, factory or laboratory setting.
  • Strong written and oral communication skills.
  • Flexibility in working late evenings and/or weekend hours.
  • Experience working in a regulated environment (e.g. FDA, QSR, EU, CLIA, CAP, GxP, ISO, etc.).
  • Experience in using enterprise level software systems including IBM Maximo, Master Control, Git, Confluence, JIRA, SharePoint, and IQVIA Pilgrim EQMS.
  • Familiarity with VBscript, Python, PERL and/or JavaScript, relational databases, SQL, LIMS or other relevant enterprise software packages.
  • Previous teaching or technical training experience.
  • Ability to document and report troubleshooting procedures and resolutions.
  • Ability to work as an individual as well as in a team environment.
  • Excellent attention to detail with the ability to communicate effectively and work cross-functionally in a matrixed organization.

 

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For more information about equal employment opportunity protections, view the EEO is the Law poster link and its supplement. If you have a disability and need an accommodation in connection with the on-line application process, please email us at Accommodation@foundationmedicine.com.

To recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other source. Foundation Medicine is not responsible for any fees related to unsolicited resumes.

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