About the Job

The Cloud Operations (CloudOps) Engineer II is responsible for all aspects of our AWS environment as well as FMI software deployment CI/CD pipeline; including design, provisioning, monitoring, automation, and maintenance of our software suite. The position works with customers, investigates cloud incident reports, and as a member of the CloudOps team is change champion in the adoption of a new ways to build and release code. The incumbent partners with development teams to maintain best practices, integrate continuous automated testing, instantiate automation scripts, maintain and operate CI/CD pipeline software, and additionally partners with product teams to promote DevOps principles within our AWS centric environment.

Key Responsibilities

• Support the FMI development teams to maintain uptime and reduce impact to patients.

• Act as escalation point for all Cloud and DevOps platform support requests.

• Provide support and guidance for operational requests regarding Cloud technology.

• Oversee, develop, and manage a subset of FMI’s DevOps platform tools and processes.

• Create, review, modify, and update AWS CloudFormation and Jenkins scripts.

• Participate in the Cloud Operations 24/7 On-Call rotation.

• Design and implement solutions to streamline business processes to achieve company goals more effectively and efficiently.

• Partner directly with architects and product developers to create supportable designs and debug problems.

• Research new technologies independently and propose a method to integrate them into existing technology stack.

• Manage project timelines and workloads.

• Deliver solutions in an Agile methodology.

• Promote microservice architecture best practices to development teams.

• Create and deliver presentations and documentation to the Technology team.

• Other projects as periodically assigned.

Qualifications

Basic Qualifications

• Bachelor’s Degree

• 2+ years of work experience in Cloud or DevOps

Preferred Qualifications

• Degree in Computer Science, Management Information Systems, or a related engineering field

• 3+ years in cloud computing, DevOps or IT

• Experience with:

• Managing or designing cloud deployment software
• CI/CD philosophy, processes, and toolsets
• Orchestration tools such as Jenkins, Puppet, Chef, Ansible, or other similar products
• Infrastructure as code frameworks such as CloudFormation, Terraform, or other similar products
• Working in either Linux (RHEL, CentOS, Amazon Linux) or Microsoft Windows environments
• Infrastructure tools such as AWS, VMware, Docker, Kubernetes, and Swarm

• Experience and understanding of working with version control software such as Git

• Solid understanding of JSON, XML, and related notational data representations

• Knowledge of cloud architecture, networking, system administration, and security best practices

• Knowledge about APIs, RESTful services and how they can be used to integrate with AWS

• Familiarity with monitoring tools such as ELK, New Relic, DataDog, SonarQube, CloudWatch, CloudTrail, etc.

• Familiarity with administering a Git management tool, such as GitHub Enterprise

• Understanding of HIPAA and importance of privacy of patient data

• Commitment to FMI values: patients, innovation, collaboration, and passion

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