Person, Text, Face

 

Every patient sample is a story.

That's why our Lab Ops team is focused on providing physicians with comprehensive genomic information about each person's cancer. Information that's as unique as the patients are. The insights discovered in our labs may help change their story.

 

Commercial Accessioning Manager Mon-Fri 7am-3:30pm

  • Cambridge, Massachusetts, United States
  • Full Time

About the Job

The Manager, Accessioning is primarily responsible for training, developing, mentoring, educating, and supporting the Accessioning staff, as well as monitoring the work of this team to ensure that all activities are performed in accordance with the regulations established by the Certified Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), and New York state. This position drives production within the Accessioning department and is a key player in maintaining operational performance that ensures the consistent highest quality of FMI’s services. The incumbent in this position maintains coordination and supervision of all accessioning functions and meets corporate goals for turn-around-time.

Regular onsite work at a designated FMI location is an essential function of this role.

Key Responsibilities

  • Plan and supervise the daily operation of the Accessioning department within the production laboratory to ensure that schedules are maintained and all deadlines are met.
  • Develop strategy for all major accessioning workflows and provide information on this to Accessioning Supervisors and their staff for optimal process.
  • Oversee Accessioning Supervisors:
    • Issue assignments.
    • Create work schedules.
    • Administer department functions.
    • Provide mentorship and applicable orientation and training on job responsibilities.
    • Perform competency assessments.
    • Administer annual reviews.
    • Make personnel shifts when necessary to accommodate fluctuating workloads.
  • Interview and participate in hiring of Accessioning technicians.
  • Evaluate employee performance against error rate, productivity, and TAT metrics.
  • Make recommendations regarding the hiring, firing, discipline, advancement, and promotion of laboratory technicians and which recommendations are given particular weight by management.
  • Ensure the effective use of resources through monitoring of key metrics, data, and use of other applicable tools.
  • Partner directly with the Quality Control department to ensure the highest quality standards are maintained.
  • Partner directly with the Client Services department to ensure timely responses to patient or physician inquiries.
  • Provide input and recommendations to improve daily operations in own department or in the laboratory as a whole.
  • Oversee the management of Standard Operating Procedures (SOPs):
    • Review SOPs on a quarterly basis, as notified of changes to pertinent regulations and as process improvement changes to procedures are made.
    • Update existing SOPs to reflect changes identified, in partnership with other Accessioning staff.
    • Write new SOPs as processes and systems expand or change.
    • Archive and date retired SOPs.
    • Share SOPs and obtain signatures on new SOPs.
  • Counsel Accessioning employees on remediation steps when standard operating procedures or corporate policies are violated.
  • Facilitate resolution to LIMS system malfunctions.
  • Maintain proper documentation including proper specimen handling, labeling and preparation of worksheets.
  • Participate in and promote quality assurance activities, accuracy, and integrity of specimen processing.
  • Ensure specimen identification and integrity is maintained throughout all processes.
  • Enforce regulatory compliance by following department and corporate safety policies.
  • Participate in biohazard, chemical, and radiation safety and other continuing education programs and label and dispose of biohazard waste appropriately.
  • Collaborate with other departments and colleagues.
  • Perform other duties as assigned.

Qualifications

Basic Qualifications

  • High School Diploma or General Education Degree
  • 8+ years of experience working in a biotech, healthcare, or supply chain role, with at least 2.5 years of experience in a supervisory role

Preferred Qualifications

  • Bachelors’ degree or advanced education
  • Experience working in an Accessioning department in a CLIA laboratory clinical diagnostics setting
  • Experience in a supervisory role within an Accessioning department
  • Demonstrated Ability:
    • To work well under pressure while maintaining a professional demeanor
    • To handle multiple tasks at once and work in a fast-paced environment
    • To prioritize and thoroughly follow up on assigned tasks
    • To adapt to changing procedures, policies, and work environment
  • Demonstrated meticulous attention to detail and strong organizational skills
  • Strong computer proficiency and data entry skills
  • Strong verbal and written communication skills
  • Prior use of laboratory management systems or the ability to learn these systems
  • Understanding of HIPAA and importance of privacy of patient data
  • Commitment to FMI values: patients, innovation, collaboration, and passion

#LI-Onsite

 

Please be aware that Foundation Medicine mandates COVID-19 vaccination of all employees regardless of work location. Accommodations may be made in accordance with applicable law. 

 

About Foundation Medicine

Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.

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Our Accessioning team is the first point of contact for the patient samples that are received at Foundation Medicine. Robin, a team lead at our Research Triangle Park (RTP) lab, shares how the team supports each other to improve our processes and help oncologists find the answers they need to make informed treatment decisions.

 

Read more about Robin's team here.

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Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

To all recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other organization location. Foundation Medicine is not responsible for any fees related to unsolicited resumes.