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Design Research Intern (Graduate)

Boston | Massachusetts | United States

About Foundation Medicine

Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives. 

About The Job

The Intern, Design Research partners with various research, strategy, and design team members to support the team’s research operations and activities. Additionally, the Intern takes on two to three individual projects focused on enhancing user experiences with specific products and services.

Key Responsibilities:

  • Conduct secondary research and competitive reviews.
  • Shadow research sessions and observe different methods and processes.
  • Conduct sessions with a collaborator, gaining experience in the practice of design research.
  • Contribute to all aspects of the research process, from problem definition and methods selection to research prep and data collection, analysis, synthesis, and the creation of insights and design recommendations.
  • Assist in documenting and coordinating the sharing of research insights across FMI.
  • Contribute to the knowledge management system.
  • Other projects as assigned. 

Qualifications

Basic Qualifications:

  • Pursuing a Master’s degree or PhD in the social sciences, human-computer interaction, human-centered design, service design, business, or design management.
  • Experience conducting social science research, design research, or customer research (using methods such as interviewing, observation, contextual inquiry, surveying, etc.).
  • Knowledgeable of both quantitative and qualitative research methods (e.g., persona and user scenario development, journey mapping, usability testing, survey design and analysis).

Preferred Qualifications:

  • Prior experience recruiting participants and planning for research work.
  • Prior experience working with designers and developers.
  • Prior experience working in healthcare.
  • Familiarity working with cross-disciplinary product teams.
  • Proactive and diligent team member; a driven and curious problem-framer and creative problem-solver; and a dynamic communicator and collaborator, looking to make a difference in a mission-driven healthcare context.
  • Understanding of HIPAA and the importance of patient data privacy.
  • Able to reflect FMI’s values of Patients, Passion, Collaboration, and Innovation.

Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

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