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Senior Product Manager

  • Seaport Blvd., Boston, Massachusetts, United States
  • Full Time

About the Job

The Senior Product Manager is a key product leader within the Order to Cash value stream and is focused on building out technology to enable the commercial business. This position manages a wide variety of business stakeholders and areas including commercial sales, payer, medical affairs, marketing, client services, customer portals, reporting and integrations. Working with these stakeholders, and technology value streams, the Senior Product Manager is responsible for creating and executing a clear and decisive product strategy to support this part of the Foundation Medicine business.

Key Responsibilities

  • Product Strategy:
  • Define product goals and direction to maximize value and guide the product’s course and overall development.
  • Design and/or maintain a platform strategy roadmap and a roadmap for database(s) and any additional products that might be built from it.
  • Periodically re-visit and adjust the product strategy based upon research and evaluation.
  • Research and Evaluation:
  • Define Key Performance Indicators (KPIs) that ensure the health and impact of programs and maintain the tracking of progress against these indicators.
  • Identify resource allocations needed and take steps to ensure these are met.
  • Identify and determine when priority of product is to shift from prototyping and piloting to scaling and growing impact of solutions across FMI, Research & Development, and Biopharma.
  • Other:
  • Act as key point of contact for product strategy, updates, product delivery, and advanced troubleshooting.
  • Authorize modifications and maintenance of the designated technology product.
  • Manage the development backlog.
  • Partner with various business stakeholder groups on product initiatives.
  • Partner with Quality Assurance and other departments to ensure system and procedures of the product adhere to established standards.
  • Advocate the product vision to peers, customers, researchers, and stakeholders.
  • Manage and create development opportunities to less experienced team members.
  • Other duties as assigned.


Basic Qualifications

  • Bachelor’s Degree in Biostatistics, Bioinformatics, Biomedical Engineering or a related field
  • 7+ years of experience working in software product or project management

Preferred Qualifications

  • 3+ years of work experience in product management or application development of scientific software and/or data products, particularly involving databases, dashboards, and/or automation frameworks in a genomics, health or medical environment
  • Experience working on technology in the healthcare industry with an understanding of the healthcare provider and healthcare organization market
  • Experience developing technology to support the operations around order processing and fulfillment
  • Experience with software development lifecycle processes and agile-scrum philosophies
  • Experience developing CRM solutions
  • Experience working with Salesforce, Microsoft Dynamics and Veeva CRM
  • Demonstrated history of inspiring and collaborating across cross-functional teams and leading teams to deliver by exerting influence (not authority)
  • Demonstrated history of successfully managing multiple concurrent initiatives and maintaining one’s own workflow
  • Demonstrated track record of conceiving, delivering, and growing data products, ideally pharma-facing product solutions, from concept to commercialization
  • Strong interpersonal skills that include verbal and written communication, collaboration, and cross-functional problem solving
  • Delivery-focused mentality and proven track record of bringing large, complex and highly visible products to market
  • Understanding of HIPAA and importance of privacy of patient data
  • Commitment to FMI values: patients, innovation, collaboration, and passion


Please be aware that Foundation Medicine mandates COVID-19 vaccination of all employees regardless of work location. Accommodations may be made in accordance with applicable law.


About the Company

Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.

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Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

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