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Every patient sample is a story.

That's why our Lab Ops team is focused on providing physicians with comprehensive genomic information about each person's cancer. Information that's as unique as the patients are. The insights discovered in our labs may help change their story.


Specimen Return Specialist III, (Mon-Fri , 8am- 4:30pm)

  • Cambridge, Massachusetts, United States
  • Full Time

About the Job

The Specialist III, Specimen Return is responsible for the day-to-day operation of FMI’s specimen return process. The role ensures timely and accurate movement of specimens exiting the laboratory and leverages a more advanced understanding of the laboratory and specimens to act independently, ensure optimal process, identify and problem solve issues, and handle related projects of increasing complexity as needed. Specimen Return Specialists require working in a lab environment where chemicals and reagents are present.

Regular onsite work at a designated FMI location is an essential function of this role.

Key Responsibilities

  • Process international shipments.
  • Assemble packages containing the supplied report, block, and shipping label for shipment. Affix proper postage to each package in preparation for shipping.
  • Collaborate with shipping partners to resolve any issues.
  • Pull blocks and slides (if applicable) for specialized requests and collaborate with Client Services (when necessary).
  • Update sample tracking system as required.
  • Begin and complete assignments independently with minimal supervision.
  • Mentor less experienced team members.
  • Perform necessary training and competency assessments related to the department.
  • Collaborate with other departments and colleagues for problem solving.
  • Maintains inventory of supplies, materials, and equipment as needed for department operations.
  • Assist with workflow coordination in respective area.
  • Perform miscellaneous duties as assigned.


Basic Qualifications

  • High School Diploma or General Education Degree
  • 2+ years data entry or data review experience
  • 2+ year of block procurement or professional shipping and receiving experience
  • Experience with Microsoft Word, Excel, and Outlook

Preferred Qualifications

  • Bachelor’s Degree or other advanced education
  • 2+ years of experience working in a Clinical Laboratory Improvement Amendments (CLIA) laboratory, clinical lab environment or other clinical diagnostics setting
  • Knowledge of medical terminology, specifically anatomic pathology specimen descriptions
  • Experience with:
    • accessioning and/or anatomic pathology
    • shipping and receiving
    • working in a regulated environment (such as CLIA, Food and Drug Administration (FDA), or College of American Pathologists (CAP))
  • Demonstrated ability to:
    • Problem-solve and trouble shoot under pressure while maintaining a professional demeanor
    • Work well under pressure while maintaining a professional demeanor
    • Prioritize and thoroughly follow up on assigned tasks
    • Handle multiple tasks at once and work in a fast-paced environment
    • Ability to work in laboratory environment in the presence of chemicals and reagents
  • Strong organizational and documentation skills
  • Excellent computer/data entry and communication skills
  • Intermediate computer skills and experience with Microsoft Word, Excel, and Outlook
  • Demonstrated attention to detail
  • Effective verbal and written communication skills, ability to interact constructively with peers/teams, and ability to seek outside resources as needed
  • Understanding of HIPAA and importance of privacy of patient data
  • Commitment to reflect FMI's values: passion, patients, innovation, and collaboration


Please be aware that Foundation Medicine mandates COVID-19 vaccination of all employees regardless of work location. Accommodations may be made in accordance with applicable law.


About Foundation Medicine

Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.

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Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

To all recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other organization location. Foundation Medicine is not responsible for any fees related to unsolicited resumes.