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Every patient sample is a story.

That's why our Lab Ops team is focused on providing physicians with comprehensive genomic information about each person's cancer. Information that's as unique as the patients are. The insights discovered in our labs may help change their story.


Supervisor, Lab Assistants

  • Kit Creek Road, Morrisville, North Carolina, United States
  • Full Time

About the Job

The Supervisor, Lab Assistants leads people and processes within Laboratory Operations. This position is responsible for ensuring that work at Foundation Medicine is performed in accordance with applicable regulations, including Clinical Laboratory Improvement Amendments (CLIA), College of American Pathologists (CAP), and New York state guidelines and other regulatory bodies. This position supports the Histology and IHC processes and provides direct supervision of the Lab Assistants team members in Path-Review and IHC Path-Review, keeping task and turn-around time (TAT) a priority.

Key Responsibilities

  • Supervise laboratory assistant personnel and day-to-day activities. Ensure no gaps in coverage especially during weekend and/or holiday times; may be required to flex to ensure coverage.
  • Serve as a technical resource for troubleshooting, problem-solving, and process improvement to ensure accurate test performance and meeting of all quality goals.
  • Maintain a deep understanding of laboratory processes to ensure effective troubleshooting of instruments and lab technology and software. Ensure team members also have the necessary training and understanding to effectively carry out these duties.
  • Manage in reviewing and approving timecards.
  • Support the collection, maintenance, and evaluation of monthly metrics and inventory.
  • Assist in the development of competency, training, and orientation of the laboratory assistance staff.
  • Manage with evaluating performance, providing input to reviews, corrective action and recruitment of new hires.
  • Participate in cross-functional teams to coordinate troubleshooting, process improvements, and/or implement new workflows or products.
  • Participate in agency inspections and audits under CAP, FDA, and all regulatory guidelines.
  • Other duties as assigned.


Basic Qualifications

  • Bachelor of Science Degree in a Biological or Life Science
  • 3+ years of professional experience in a Clinical Laboratory Improvement Amendments / College of American Pathologists (CAP/CLIA) certified laboratory
  • 2+ years of experience in a team lead or supervisory role

Preferred Qualifications

  • Master’s degree in medical technology
  • 4+ years of experience in a directly related field
  • 3+ years of experience creating laboratory SOPs
  • Demonstrated history of successfully managing multiple concurrent initiatives and maintaining one’s own workflow
  • Demonstrated ability to meet project deadlines
  • Expertise in equipment maintenance and solution and reagent preparation in a highly complex clinical diagnostic laboratory
  • Ability to work well under pressure while maintaining a professional demeanor
  • Ability to flex shifts to support business needs
  • Strong interpersonal skills that include excellent skills in written communication, oral communication, collaboration, and problem-solving with other departments
  • Excellent organization and attention to detail
  • Understanding of HIPAA and the importance of privacy of patient data
  • Commitment to FMI values: patients, innovation, collaboration, and passion


Please be aware that Foundation Medicine mandates COVID-19 vaccination of all employees regardless of work location. Accommodations may be made in accordance with applicable law.


About Foundation Medicine

Foundation Medicine, Inc. (FMI) began with an idea—to simplify the complex nature of cancer genomics, bringing cutting-edge science and technology to everyday cancer care. Our approach generates insights that help doctors match patients to more treatment options and helps accelerate the development of new therapies. Foundation Medicine is the culmination of talented people coming together to realize an important vision, and the work we do every day impacts real lives.

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.

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Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form.  (EOE/AAP Employer)

To all recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other organization location. Foundation Medicine is not responsible for any fees related to unsolicited resumes.