About the Job

The Specimen Return Specialist II is responsible for the day to day operation of FMI’s Specimen Return process. This position is instrumental in the successful operation of the laboratory and, as a result, to the care of patients. A sense of urgency, experience with shipping processes, combined with a strong attention to detail are the major attributes and skills utilized by the incumbent in this key laboratory operations position.

This is a regulated position and additional information may be available from FMI Quality Assurance regarding regulatory guidelines.

Regular onsite work at a designated FMI location is an essential function of this role.

Key Responsibilities

• Process address information provided daily to generate shipping labels.
• Pull blocks and slides (if applicable) for associated reports.
• Sort and file routed FFPE blocks from the Histology area into block storage in chronological order.
• Assemble packages containing the supplied report, block, and shipping label for shipment. Affix proper postage to each package in preparation for shipping.
• Update sample tracking system as required.
• Work with Client Services team to expedite block return requests.
• Work in a lab environment using chemicals and regents.
• Begin and complete assignments independently with minimal supervision.
• Collaborate with other departments and colleagues for problem solving.
• Be able to send out older material and ship international samples with minimal supervision.
• QC FFPE blocks and place barcode on QC sheet.
• Readily respond to emails, complaints and inquiries regarding block return requests.
• Perform miscellaneous duties as assigned.

Qualifications:

Basic Qualifications:

• High School Diploma or General Education Degree
• 1+ year(s) of data entry or data review experience
• 1+ year(s) of block procurement or professional shipping and receiving experience

Preferred Qualifications:

• Associate's Degree or other advanced education
• 2+ years of experience working in a Clinical Laboratory Improvement Amendments (CLIA) laboratory, clinical lab environment or other clinical diagnostics setting
• Experience with accessioning and/or anatomic pathology, shipping and receiving and working in a regulated environment (such as CLIA, Food and Drug Administration (FDA), or College of American Pathologists (CAP))
• Demonstrated attention to detail
• Ability to handle multiple tasks at once and work in a fast-paced environment
• Ability to work in laboratory environment in the presence of chemicals and reagents
• Excellent computer/data entry and communication skills
• Strong organizational and documentation skills
• Effective verbal and written communication skills, ability to interact constructively with peers/teams, and ability to seek outside resources as needed
• Intermediate computer skills and experience with Microsoft Word, Excel, and Outlook
• Understanding of HIPAA and importance of privacy of patient data
• Commitment to reflect FMI's values: passion, patients, innovation, and collaboration

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