Every patient sample is a story. That's why our Lab Ops team is focused on providing physicians with comprehensive genomic information about each person's cancer. Information that's as unique as the patients are. The insights discovered in our labs may help change their story.
Work with a team, and for a company, that is as passionate about rewriting those endings as you are.
Konstantin Fiedler, Chief Operating Officer
Mr. Fiedler joined Foundation Medicine, Inc. in November 2016 as general manager of international markets. He brings with him more than a decade of global leadership experience at world-renowned companies, including, Linde Group, Danaher and General Electric.
Current Open Roles on the Team:
Customer Experience Specialist - West Coast (California, Nevada, Arizona, Washington) | Client Services | 102584 | California | United States | California, United States | Client Services | About the Job The Customer Experience Specialist (CES) within the Customer Experience team partners directly with the FMI CEE team in support of key FMI accounts through insight into case management, escalations and specialized projects. This pos... | Full Time | |||
Customer Experience Executive (SC, Charlotte NC ) | Client Services | 102583 | South Carolina | United States | South Carolina, United States | Client Services | About the Job The Customer Experience Executive (CEE) within the Customer Experience team partners directly with a subset of current, key FMI accounts serving as a single point and liaison of contact for pre-, peri-, and post-testing. The positio... | Full Time | |||
Molecular Technologist I (Tues-Sat, 3rd Shift) | Lab Operations | 102582 | Boston | Massachusetts | United States | Seaport Blvd., Boston, Massachusetts, United States | Operations | About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... | Full Time | ||
Sr Administrative Partner | Clinical Dev/Ops and Decision Science | 102581 | Boston | Massachusetts | United States | Seaport Blvd., Boston, Massachusetts, United States | Operations | About the Job The Senior Administrative Partner supports FMI’s executive leadership with dedicated executive administration and support in the areas of scheduling and departmental support, meeting effectiveness, and process improvement. This posi... | Full Time | ||
Quality Assurance Training Manager | Quality Assurance | 102573 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Quality Assurance Training Manager is responsible for overseeing quality deliverables in area of assignment and expertise maintaining a competitive advantage for FMI. This position supports the execution of the planning and work... | Full Time | ||
Customer Experience Executive | Client Services | 102531 | New York | New York | United States | New York, United States | Client Services | About the Job The Customer Experience Executive (CEE) within the Customer Experience team partners directly with a subset of current, key FMI accounts serving as a single point and liaison of contact for pre-, peri-, and post-testing. The positio... | Full Time | ||
Molecular Technologist I (Tues-Sat, 3rd Shift) | Lab Operations | 102576 | Boston | Massachusetts | United States | Seaport Blvd., Boston, Massachusetts, United States | Operations | About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... | Full Time | ||
Molecular Technologist I (Tues-Sat, 2nd Shift) | Lab Operations | 102575 | Boston | Massachusetts | United States | Seaport Blvd., Boston, Massachusetts, United States | Operations | About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... | Full Time | ||
Molecular Technologist II (Tues-Sat, 2nd Shift) | Lab Operations | 102574 | Boston | Massachusetts | United States | Seaport Blvd., Boston, Massachusetts, United States | Operations | About the Job The Molecular Technologist II position is a key member of the clinical diagnostic laboratory operations staff responsible for performing all aspects of complex patient sample testing, solution and reagent preparation, equipment mai... | Full Time | ||
Molecular Technologist I (Tues-Sat, 3rd Shift) | Lab Operations | 102548 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... | Full Time | ||
Histotechnologist II (Tues-Sat, 1st Shift) | Lab Operations | 102546 | Morrisville | North Carolina | United States | Kit Creek Road, Morrisville, North Carolina, United States | Operations | About the Job The Histotechnologist II performs routine testing in FMI’s high complexity clinical diagnostic laboratory and is responsible for receipt of patient samples as well as the preparation of samples for microscopic examination and analys... | Full Time | ||
Specimen Return Specialist I (Mon- Fri) | Lab Operations | 102547 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Specimen Return Specialist I is responsible for the day-to-day operation of FMI’s Specimen Return process. This position is instrumental in the successful operation of the laboratory and, as a result, to the care of patients. T... | Full Time | ||
Senior QA Engineer, Design Assurance | Quality Assurance | 102528 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Sr QA Engineer in the Design Assurance department is a key and critical role at FMI. This position works with various teams within FMI. When working with Product Development teams on new product and design changes projects, this... | Full Time | ||
Sr QA Engineer, Design Assurance | Quality Assurance | 102524 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Sr QA Engineer in the Design Assurance department is a key and critical role at FMI. This position works with various teams within FMI. When working with Product Development teams on new product and design changes projects, this... | Full Time | ||
Sr Mgr, QA Design Assurance | Quality Assurance | 102523 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Sr Manager in the Quality Assurance department is a key and critical role at FMI. This role presents the incumbent with an opportunity to lead various teams within FMI. As a quality people manager you will be directing quality p... | Full Time | ||
Client Services Associate | Client Services | 102515 | San Diego | California | United States | Torreyana Road, San Diego, California, United States | Client Services | About the Job The Client Services Representative is a vital position at FMI tasked with the responsibility of responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI,... | Full Time | ||
Molecular Technologist II (3rd Shift, Tues-Sat) | Lab Operations | 102487 | Cambridge | Massachusetts | United States | Cambridge, Massachusetts, United States | Operations | About the Job The Molecular Technologist II position is a key member of the clinical diagnostic laboratory operations staff responsible for performing all aspects of complex patient sample testing, solution and reagent preparation, equipment main... | Full Time |
Our Accessioning team is the first point of contact for the patient samples that are received at Foundation Medicine. Robin, a team lead at our Research Triangle Park (RTP) lab, shares how the team supports each other to improve our processes and help oncologists find the answers they need to make informed treatment decisions.
Read more about Robin's team here.
"When we say that our passion is personal, we wholeheartedly mean it. Seeing my son go through numerous cancer treatments pushed me to want to make a difference in someone else’s cancer journey. To be able to help and to do it for a living? It’s a special thing."
- Keisha, Senior Manager of Client Services
Learn more about our US Client Services team from Keisha here.
Foundation Medicine GmbH Client Services
Client Services is the communication bridge from Foundation Medicine to our external partners. In Penzberg, we work directly with Roche’s customer care team to support our European stakeholders.
Read more about Verena’s experience as a Sr. Client Services Associate in Penzberg.
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