Operations Career Opportunities

Every patient sample is a story. That's why our Lab Ops team is focused on providing physicians with comprehensive genomic information about each person's cancer. Information that's as unique as the patients are. The insights discovered in our labs may help change their story.

Work with a team, and for a company, that is as passionate about rewriting those endings as you are.

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Konstantin Fiedler, Chief Operating Officer

Mr. Fiedler joined Foundation Medicine, Inc. in November 2016 as general manager of international markets. He brings with him more than a decade of global leadership experience at world-renowned companies, including, Linde Group, Danaher and General Electric.

Current Open Roles on the Team:

 

Customer Experience Specialist - West Coast (California, Nevada, Arizona, Washington) Client Services 102584 California United States California, United States Client Services About the Job The Customer Experience Specialist (CES) within the Customer Experience team partners directly with the FMI CEE team in support of key FMI accounts through insight into case management, escalations and specialized projects. This pos... Full Time
Customer Experience Executive (SC, Charlotte NC ) Client Services 102583 South Carolina United States South Carolina, United States Client Services About the Job The Customer Experience Executive (CEE) within the Customer Experience team partners directly with a subset of current, key FMI accounts serving as a single point and liaison of contact for pre-, peri-, and post-testing. The positio... Full Time
Molecular Technologist I (Tues-Sat, 3rd Shift) Lab Operations 102582 Boston Massachusetts United States Seaport Blvd., Boston, Massachusetts, United States Operations About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... Full Time
Sr Administrative Partner Clinical Dev/Ops and Decision Science 102581 Boston Massachusetts United States Seaport Blvd., Boston, Massachusetts, United States Operations About the Job The Senior Administrative Partner supports FMI’s executive leadership with dedicated executive administration and support in the areas of scheduling and departmental support, meeting effectiveness, and process improvement. This posi... Full Time
Quality Assurance Training Manager Quality Assurance 102573 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Quality Assurance Training Manager is responsible for overseeing quality deliverables in area of assignment and expertise maintaining a competitive advantage for FMI. This position supports the execution of the planning and work... Full Time
Customer Experience Executive Client Services 102531 New York New York United States New York, United States Client Services About the Job The Customer Experience Executive (CEE) within the Customer Experience team partners directly with a subset of current, key FMI accounts serving as a single point and liaison of contact for pre-, peri-, and post-testing. The positio... Full Time
Molecular Technologist I (Tues-Sat, 3rd Shift) Lab Operations 102576 Boston Massachusetts United States Seaport Blvd., Boston, Massachusetts, United States Operations About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... Full Time
Molecular Technologist I (Tues-Sat, 2nd Shift) Lab Operations 102575 Boston Massachusetts United States Seaport Blvd., Boston, Massachusetts, United States Operations About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... Full Time
Molecular Technologist II (Tues-Sat, 2nd Shift) Lab Operations 102574 Boston Massachusetts United States Seaport Blvd., Boston, Massachusetts, United States Operations About the Job  The Molecular Technologist II position is a key member of the clinical diagnostic laboratory operations staff responsible for performing all aspects of complex patient sample testing, solution and reagent preparation, equipment mai... Full Time
Molecular Technologist I (Tues-Sat, 3rd Shift) Lab Operations 102548 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Molecular Technologist I performs procedures in a complex patient sample testing process with limited supervision. Most prominently, the position is responsible for solution and reagent preparation, equipment maintenance, and th... Full Time
Histotechnologist II (Tues-Sat, 1st Shift) Lab Operations 102546 Morrisville North Carolina United States Kit Creek Road, Morrisville, North Carolina, United States Operations About the Job The Histotechnologist II performs routine testing in FMI’s high complexity clinical diagnostic laboratory and is responsible for receipt of patient samples as well as the preparation of samples for microscopic examination and analys... Full Time
Specimen Return Specialist I (Mon- Fri) Lab Operations 102547 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Specimen Return Specialist I is responsible for the day-to-day operation of FMI’s Specimen Return process. This position is instrumental in the successful operation of the laboratory and, as a result, to the care of patients. T... Full Time
Senior QA Engineer, Design Assurance Quality Assurance 102528 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Sr QA Engineer in the Design Assurance department is a key and critical role at FMI. This position works with various teams within FMI. When working with Product Development teams on new product and design changes projects, this... Full Time
Sr QA Engineer, Design Assurance Quality Assurance 102524 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Sr QA Engineer in the Design Assurance department is a key and critical role at FMI. This position works with various teams within FMI. When working with Product Development teams on new product and design changes projects, this... Full Time
Sr Mgr, QA Design Assurance Quality Assurance 102523 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Sr Manager in the Quality Assurance department is a key and critical role at FMI. This role presents the incumbent with an opportunity to lead various teams within FMI. As a quality people manager you will be directing quality p... Full Time
Client Services Associate Client Services 102515 San Diego California United States Torreyana Road, San Diego, California, United States Client Services About the Job The Client Services Representative is a vital position at FMI tasked with the responsibility of responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI,... Full Time
Molecular Technologist II (3rd Shift, Tues-Sat) Lab Operations 102487 Cambridge Massachusetts United States Cambridge, Massachusetts, United States Operations About the Job The Molecular Technologist II position is a key member of the clinical diagnostic laboratory operations staff responsible for performing all aspects of complex patient sample testing, solution and reagent preparation, equipment main... Full Time

Our Accessioning team is the first point of contact for the patient samples that are received at Foundation Medicine. Robin, a team lead at our Research Triangle Park (RTP) lab, shares how the team supports each other to improve our processes and help oncologists find the answers they need to make informed treatment decisions.

 

Read more about Robin's team here.

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"When we say that our passion is personal, we wholeheartedly mean it. Seeing my son go through numerous cancer treatments pushed me to want to make a difference in someone else’s cancer journey. To be able to help and to do it for a living? It’s a special thing."

- Keisha, Senior Manager of Client Services

 

Learn more about our US Client Services team from Keisha here.

Foundation Medicine GmbH Client Services 

Client Services is the communication bridge from Foundation Medicine to our external partners. In Penzberg, we work directly with Roche’s customer care team to support our European stakeholders.

Read more about Verena’s experience as a Sr. Client Services Associate in Penzberg.

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Interested in other roles at Foundation Medicine? Search below.