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Senior Quality Engineer

  • 400 Summer Street, Boston, Massachusetts, United States
  • Full Time
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About the Job:

The Senior Quality Engineer is responsible for governance, optimization, lifecycle support, and continuous improvement of Foundation Medicine's electronic Quality Management System (eQMS), including Veeva Vault Quality. The role serves as a Quality Systems subject matter expert, partnering with Quality process owners, IT, Product, and business stakeholders to ensure compliant, scalable, and effective digital quality operations. The position supports Quality Systems processes including CAPA, nonconformance, change control, document control, training, audit management, risk management, and Management Review.

Regular onsite work at a designated FMI location is an essential function of this role.

The Senior Quality Engineer - Digital Quality Systems & eQMS will play a critical role in governing, optimizing, and advancing Foundation Medicine’s electronic Quality Management System (eQMS), including Veeva Vault Quality. As a key Quality Systems subject matter expert, this role partners across Quality, Technology, Product, and business functions to ensure compliant, efficient, and scalable digital quality operations. The position supports and enhances core quality processes -including CAPA, nonconformance, change control, document control, training, audit management, risk management, and Management Review - while driving system improvements, data-driven insights, and continuous process optimization. Through a combination of technical expertise, quality systems knowledge, and cross-functional collaboration, the Senior Quality Engineer helps strengthen inspection readiness, advance digital transformation initiatives, and support Foundation Medicine’s mission of delivering high-quality products and services that improve patient outcomes.

Key Responsibilities:

  • EQMS Governance & Digital Quality Systems
    • Serve as Quality business lead and SME for Veeva Vault Quality
    • Provide governance and lifecycle support for the eQMS
    • Partner with Technology, Digital Solutions, vendors, and process owners
    • Translate compliance and process requirements into system requirements
    • Support UAT, CSA/CSV, validation, deployment readiness and change impact assessments
    • Maintain system documentation and validation records
    • Support integrations between enterprise systems
  • Quality System Process Enablement
    • Support CAPA, nonconformance, change control, document control, training, audit management, risk management, and Management Review.
    • Develop procedures, work instructions, training materials, and governance documentation.
    • Support issue investigation and resolution related to eQMS processes.
    • Support Quality Improvement Plans.
    • Support regulatory inspections and audits through retrieval of records and evidence.
  • Metrics and Continuous Improvement
    • Develop dashboards and metrics.
    • Support Quality Management Review.
    • Analyze trends and recommend improvements.
    • Drive digital quality system adoption and process optimization.
    • Assist with reporting Key Performance Indictors (KPIs).
    • Perform periodic trending of CAPAs to identify systemic issues, Action plan approvals, Action Task due dates, and root cause failure modes.
    • Be responsible for compliance with applicable Corporate and Divisional Policies and procedures.
    • Other duties as assigned.
    • Comply with FMI's attendance policies

Qualifications:

Basic Qualifications:

  • Bachelor's degree in Quality, Life Sciences, Computer Systems, Information Systems, Operations or equivalent years of experience in technical or engineering discipline
  • 5+ years of related professional experience in Quality Assurance, Quality Systems, eQMS administrative support or a related regulated environment

Preferred Qualifications:

  • 5+ years of related professional experience in Quality Assurance, Quality Systems, eQMS administrative support or a related regulated environment
  • Experience supporting electronic Quality Management Systems including governance, validation, reporting, lifecycle management or configuration support
  • Veeva Vault Quality experience preferred.
  • Experience with MasterControl, TrackWise, or equivalent eQMS platforms.
  • Experience with system implementation, validation, release management, and integrations.
  • Knowledge of CSA/CSV and 21 CFR Part 11.
  • Dashboard and metric reporting experience.
  • Lean Six Sigma and ASQ certifications.
  • Experience operating under FDA QMSR, ISO 13485, ISO 15189, CLIA, CAP, and GxP environments.
  • Knowledge of Root Cause Analysis
  • Demonstrated Technical Writing Skills/Training
  • Understanding of HIPAA and the importance of patient data privacy
  • Commitment to reflect FMI’s values: Integrity, Courage, and Passion

The expected salary range for this position based on the primary location of Boston, MA is $101,200 – $126,500 per year. The salary range is commensurate with Foundation Medicines compensation practice and considers factors including, but not limited to, education, training, experience, external market conditions, criticality of role, and internal equity. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for Foundation Medicine's benefits.

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About Foundation Medicine

We are a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases. 

Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform precision medicine.

We are aware of fraudulent activities where individuals pose as Foundation Medicine representatives. Learn more here.

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Foundation Medicine is proud to be an equal opportunity employer and maintains affirmative action programs for individuals with disabilities and protected veterans. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI’s EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form

To all recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other organization location. Foundation Medicine is not responsible for any fees related to unsolicited resumes.